We do understand that handmade jewelry can be delicate, that’s why we are offering free warranty for 90 days after your purchase so you can shop with confidence! If your item has manufacturing defect or broken during this time frame, please contact us and we will offer free repair or exchange for you.

Simply let us know by sending an email to customercare@prettypearlfect.com and we will get back to you with your next steps within 1-2 business days.

Please note we are not responsible for normal wear and tear or failure to adhere to the care instruction on the jewelry.